Shipping & Returns

Made to order

Every HĀ piece is printed and sewn when you order it — nothing sits in a warehouse. That's why it takes a few days before it ships, and why we can offer sizes from 2XS to 6XL without over-producing.

Timelines

Most Canadian and US orders arrive within 7–12 business days of ordering. You'll get a tracking link by email the moment your piece ships.

Shipping cost

Calculated at checkout by destination and weight. International orders may be subject to customs duties or import taxes set by your country; these are the customer's responsibility and aren't included in our prices.

Returns & exchanges

Because each piece is made individually for you, we can't accept returns for a change of mind or a sizing choice. Please use the Size Guide before ordering — or message us and we'll recommend a size.

If something arrives wrong, we fix it. Misprints, damage, defects or the wrong item: email haastreetwear@gmail.com within 3 days of delivery with your order number and a photo, and we'll send a replacement or refund at no cost to you. No need to ship anything back.

Order changes & cancellations

Need to change a size or address? Email us as soon as possible. We can usually make changes before production starts (within the first few hours). Once a piece is in production, it can no longer be cancelled.

Lost or delayed parcels

If your tracking hasn't moved for 7 business days, or your parcel is marked delivered but hasn't arrived, tell us and we'll open a claim with the carrier and sort it out.

Full details are in our Refund Policy and Shipping Policy.